F.A.Q.'s

Why VIPER?

Under the brand VIPER road and triathlon racing bikes are produced. The latest technical status and ongoing development make the VIPER brand the best product in this field. The product is custom made (custom-made) available, and at a fixed price.

Why are there no reviews of VIPER?

We do not require any reviews, we test on the road. The sporting success of our athletes confirmed our technologies.

"Is there a VIPER dealer near me?"

VIPER is sold directly to the customer in order to better respond to the needs of the customers. The price - performance ratio convinced.

"Can I have a VIPER immediately bring the showroom?"

Each wheel must be set up only for you, set and test driven. Once your bike VIPER available for collection, you will be informed immediately.

"Who do I contact in case of complaints or repairs?"

For complaints, please contact us, see the imprint. Repairs are carried out on the spot in Klagenfurt with us. We are open from Monday to Friday 9:30 to 18:00 and Saturday 9:30 to 16:00.

You can use the bike course by post send any shows. We will contact you immediately in contact.

"Can I get a VIPER wheel with a different outfit or color?"

Viper is a flexible product and can of course be augelifert with a favorite color or equipment.

"What payment options are available?"

Upon receipt of the delivery, we can offer several payment options:

  • Prepayment Prepayment invoice loud
    Cash on delivery (not abroad) payment of 20% of the value according to pre-payment invoice
    credit Card
    Cash in the showroom, payment of 20% of the value

The bikes will be shipped once the payment is confirmed.

"As we continue to order?"

You will receive an order confirmation notification of the delivery. Telephone inquiries are possible at any time.

"How long do I have to wait for a repair on my bike?"

Service is very high for us. We can guarantee a maximum waiting time of 3 business days you through our service workshop. If something should be replaced in warranty we must of course comply with the general warranty processing of individual suppliers of the bike.

"How do I know the current delivery times and availability of individual models?"

Send us an email and we sat down immediately in touch with you. Phone number, please add the request.

"Which way I can order at VIPER?"

You can choose

online
Fax +43 (0)463 345255
Email office@viperbike.com
Order post or suburb Your new VIPER.

VIPER Showroom
Görzer Allee 6
9020 Klagenfurt
Tel +43 (0)463 349866
Fax +43 (0)463 345255